Faqs
Welcome to our FAQ section! Here you’ll find answers to some of the most common questions we receive. If you can’t find what you’re looking for, feel free to contact us — we’re always happy to help!
🛍️ Orders & Shipping
Q: How long does delivery take?
A: We aim to dispatch all orders within 3–4 business days. Once shipped, UK deliveries usually arrive within 7–8 business days.
Q: Do you offer international shipping?
A: Not yet! For now, we only ship within the UK, but we’re working on expanding our shipping options soon.
Q: Can I track my order?
A: Absolutely! Once your order is dispatched, you'll receive a tracking number via email so you can follow its journey.
💳 Payments
Q: What payment methods do you accept?
A: We accept major credit and debit cards, PayPal, and other secure checkout options available at purchase.
Q: Is it safe to shop on Lifethings.co.uk?
A: Yes. Our website is SSL-encrypted to ensure your personal and payment details are always safe and secure.
🕌 Products
Q: Are your prayer mats and posters made from quality materials?
A: Yes. We carefully source our products to ensure they’re durable, comfortable, and beautifully crafted.
Q: Are your posters suitable for framing?
A: Definitely! Our posters are printed on high-quality paper and are perfect for framing.
🔁 Returns & Refunds
Q: Can I return an item?
A: Yes, we offer a 14-day return policy. Items must be unused and in original packaging. Please contact us before sending anything back.
Q: When will I receive my refund?
A: Refunds are processed within 7–10 business days after we receive and inspect the returned item.
📞 Contact & Support
Q: How can I contact you?
A: You can reach us via email at support@lifethings.co.uk or call us at +44 07879 329888.
Q: What are your customer service hours?
A: We respond to queries Monday to Friday, between 9:00 AM – 9:00 PM (UK time).
Still have questions? Head over to our Contact Us page or drop us a message — we're here to help and love hearing from you!